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Independence. Transparency. Consistency. Always
A national network of property assessors and loss adjusters operating under a single model delivering low cost and high value solutions to our clients.
  1. Managing Director
  2. Managing Director
  3. Managing Director
  4. Managing Director

​Our Mission Statement

Probitas Consultants care about insurance.  We believe Insurers want their customers to receive what they are entitled to under their Policy and they want to get this right.

Probitas Consultants, applying their expertise and experience, ensure the customer's Policy is applied with honesty and integrity.

By doing this we add value to our client's brand, ensure their customers are educated and improve the perception of insurance in the community.

​​Our Services

  1. Property Assessment
    Fixed price, independent claim assessments using proprietary technology aligned to type of loss reducing lifecycle by up to 21 days and cost by between 12% and 20%.
  2. Claim Audits
    Expert review of liability, indemnity, cost reasonableness, repair quality and customer experience allowing our clients to have informed discussions with their suppliers driving continual improvement.
  3. Consultancy
    Applying human centred design methods focused on customer delivery and your environment we will support, develop and implement solutions aligned to your targets and strategy.
Use Probitas Consultants to compliment your internal assessing teams, add capacity during Catastrophes, provide expertise where the complexity requires and as a regular member of your external panel.

Probitas Consultants work harmoniously with you and your customers complimenting existing solutions.

The biggest risk to your brand is incorrect liability and indemnity decisions leading to a negative claim experience for the customer. 

We know you need to get this right.
  1. Managing Director
  2. Managing Director
  3. Managing Director

About Us​​

In an industry where Insurance Companies use builders or loss adjusters, Probitas Consultants provide an alternative.
Probitas Consultants are a national network of building estimators, property assessors and loss adjusters operating under a national model providing a consistent solution to our clients.

Probitas Consultants are independent.  We do not earn fees from property rectification – no rebates, no success fees, no membership fees, no mark-ups, no margins. 

Our consultants prepare a detailed, builders quality scope at first attendance supported by a regional costing model ensuring you receive a fully costed claim within days of site attendance.

This gives you an independent and robust price benchmark, enables faster rectification and reduces lifecycle by up to 21 days.

Probitas Consultants charge a fixed fee and our proprietary technology aligned to the type of loss ensures the right and relevant detail is collected accurately and delivered in a consistent format.  

Probitas Consultants are committed to ensuring all claims are attended to with honesty and integrity ensuring the Policy is applied accurately in full and the Policyholder understands this.  

We assess claims, we determine liability and we scope the correct indemnity.

​​Benefits​​

  1. Fixed Cost
    Competitive, cost effective fixed price property assessments offering a return on this expense against the outcomes we deliver.
  2. Lifecycle
    Reduce lifecycle by up to 21 days through our proprietary technology that enables consultants to prepare an accurate and detailed report, including a costed scope of repair, from site.
  3. Independence
    Our revenues come from our services, Probitas Consultants earn zero revenue from the rectification process - no rebates, no success fees, no membership fees. Assessing is what we do with honesty and integrity.
  1. Consistent Quality
    Receive a consistent and detailed report, aligned to each type of loss and the Policy, on each and every claim through our proprietary technology. Probitas Consultants remove the variability and risk enabling faster claim determination.
  2. Cost Control
    Reduce cost by 12% to 20% through Probitas Consultants region specific costing applied to each claim against which our network, your preferred builders or both can tender against.
  3. Customer & Brand Value
    A faster and more informed process which will enhance your customers' experience and add to your brand value. Make every claim experience a positive one.

​​Are Your Suppliers Costing You Money?

FOS reports general insurance disputes are on the rise.  Claim disputes cost you resources to respond to and defend impacting customer retention and importantly brand value regardless of the outcome.  Looking at policies that did not renew:

  • how many had claims in the preceeding 12 months?
  • ​of those with claims, how many were serviced by your suppliers?

​Your suppliers are integral to delivery of your brand promise in that moment of truth.  

​Your customers' claims experience, delivered by your suppliers, determines the cost, lifecycle and brand experience.

​Can you afford to get that wrong?

Get in touch with Probitas Consultants to discuss how we can add value in your claims process.